Privacy Policy
At KCG Outdoor Services Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Contact us through our website or phone
- Subscribe to our newsletter
- Create an account on our website
- Engage with our social media channels
This information may include:
- Full name and contact information
- Email address and phone number
- Property address and service requirements
- Payment information (processed securely by third parties)
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and interaction with our site:
- IP address and general location information
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
To provide, maintain, and improve our landscaping and outdoor services, including scheduling appointments and project management.
Communication
To respond to your inquiries, provide customer support, send service updates, and communicate about your projects.
Account Management
To create and manage your account, process payments, and maintain service records for future reference.
Legal Compliance
To comply with applicable laws, regulations, and industry standards, including tax reporting and business licensing requirements.
3. Information Sharing and Disclosure
We Do Not Sell Your Personal Information
KCG Outdoor Services Ltd. does not sell, rent, or lease your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
4. Data Security
We implement comprehensive security measures to protect your personal information:
Encryption
All data transmission is protected using industry-standard SSL/TLS encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your information.
Regular Audits
We conduct regular security audits and updates to maintain protection standards.
Secure Storage
Data is stored in secure, compliant cloud infrastructure with backup systems.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request copies of your personal information that we hold.
Right to Rectification
Request correction of any inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal information under certain circumstances.
Right to Restrict Processing
Request limitation of how we process your information.
Right to Data Portability
Request transfer of your data to another organization.
Right to Object
Object to processing of your personal information in certain situations.
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@kcgoutdoor.ca or +1 (416) 555-0123. We will respond to your request within 30 days.
Contact Information
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.